For the first time in a long time, Apple’s latest iPhone models are being delivered to customers, signaling a fresh start for the industry. The iPhone 12 has become the most advanced 5G phone, and it will play a major role in making this technology more accessible. However, there are some issues with the software. Users of the new iPhone 12 models are reporting issues with the Messages app, according to multiple reports. Users are complaining about forums and Apple message boards that they can’t send or receive text messages, that they’re missing individual message threads and group chats, or that they don’t receive notifications when they receive texts.
Which devices are affected, and what causes this issue?
As of this writing, most of the complaints have come from people who purchased the new iPhones: the iPhone 12, the iPhone 12 Pro, and the iPhone 12 Pro Max. There have also been a few complaints from owners of older iPhone models, which indicates that the problem may have been caused by the iOS 14 upgrade and not the hardware itself. Although the cause of the disappearance of messages remains a mystery, all signs point to an iOS bug that will most likely be fixed in the upcoming update.
According to user complaints, this is a serious problem that affects one of the most important features of Apple’s iPhones. We’re used to seeing bugs in new iOS releases from time to time.
Angry Twitter users have taken to the social networking site to express their displeasure, claiming that they haven’t received important SMS messages from their loved ones and that they’re frequently missing texts. In group chats, Android users are the most likely to miss messages, according to a new study. A major annoyance, according to some users, is the fact that they can’t even receive texts from Android users.
As a result of this bug, many iPhone users have decided to hold off on upgrading to the latest iOS until Apple fixes it.
Apple fixes bugs quickly, so you may see a notification about the patch in the near future. As a temporary fix, here are the steps you can take to get back to receiving text messages as they were.
According to Apple customer service,
In the meantime, Apple support recommends troubleshooting your device in order to rule out any other possible issues:
Reset your iPhone.
To send texts via iMessage, you’ll need both an Internet connection and a cellular connection on your phone.
Double-check the MMS option in the settings if you’re having trouble sending MMS messages, not text messages.
Make sure you have enough room to store everything. You won’t be able to view photos and videos sent to you via iMessage if you’re running low on storage.
If a message in a group chat is not showing up for you, check to see if you have left the chat or if someone has deleted your account (it happens more often than you think).
There are other ways to resolve the problem.
There are a few other things you can try if Apple support hasn’t been able to fix your message sending and receiving issues:
Recovery software can help. Despite the fact that Apple devices come with a built-in backup tool, it may not always be enough to recover text messages, and you may want to try other methods of backing up your iPhone. You can use a separate recovery tool to get them back, even if you accidentally deleted them or didn’t back them up. It’s a great asset to have on hand and can help you avoid a great deal of trouble.
Reset your wireless network’s configuration. In order to perform this action, navigate to the Settings menu, select General, then Reset. Although it didn’t work for everyone, some users reported that they were no longer experiencing any issues after implementing this solution.
Ask your service provider for assistance. United States have described that the problem was resolved by downloading or requesting support from their carrier’s app or website. It’s worth a shot, even if it doesn’t work everywhere.
Our team can’t stress enough the importance of submitting bug reports as soon as possible. Many iPhone users immediately search for solutions elsewhere, but they don’t take the time to report the problem. If you have an Apple ID and password, you can go to Apple’s official website, sign in with those credentials. And describe your problem in great detail. A few seconds of your time can go a long way toward getting the problem resolved.
Sending an error report is important because Apple prioritises bug fixes based on the number of requests they receive.
Missing texts isn’t just an oversight. Because it’s a major flaw in functionality, Apple should address it as soon as possible. The fact that users may miss out on crucial information is a major inconvenience. For two-factor authentication and online payment confirmation, text messages are essential. And a bug of this magnitude could cause a lot of user frustration.
To see if you’ve been affected by this bug after purchasing a new iPhone 12 or upgrading to iOS 14. The easiest way is to ask a few of your contacts to send you messages. Both individually and in group chats. You can talk to a few Android users, that’s better because that’s where the problem seems to occur the most.
The best short-term solution if messages don’t get through to you is to use another app. Such as WhatsApp or Facebook Messenger, to send messages. Although it isn’t ideal, group chats and conversations with friends and family can be substituted for text messages.
Until Apple releases a bug fix for iOS 14, it’s best to hold off on updating to iOS 14.